Hey! Thanks for stopping by Seawear!
The Seawear.com site is divided into
four main categories;
- nautical jewelry
- sea life jewelry
- Irish Celtic jewelry
- fine jewelry
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Each category has their own index start
page so if you get lost, start there. We try to get you where
you are going in three clicks, and we are open to suggestions!
Any questions about 'where to' or 'how
to' are hopefully answered here. |
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Alternate
Address |
We only ship to the BILLING ADDRESS
of the debit/credit card or PayPal account associated with the
order. According to the bylaws of your bank and credit card company,
we are only authorized to ship to an address they have on file
from you. This is part of the fraud protection service you have
with your card. If you require something shipping to an alternate
address, you must notify them. We then must provide your billing
address, billing telephone number and then your alternate address.
We comply fully with the USA Patriot Act Section 266 regarding
jewelry/precious metal sales and delivery, European Union Anti-Terrorist
Funding Act and the FBI Directive of October 2007 regarding shipping
jewelry to an address other than the billing address. |
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Bank Wire |
This account is for incoming wires only
- Seawear Inc - Account Name
- supplied on request - Bank Routing Code
- supplied on request - Account Number
- 77 East King Street
PO BOX 250
- Shippensburg, PA 17257
- USA
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Catalog |
This is it! We do not have a printed catalog
at this time or a call center. If you see one of our pieces offered
for sale in a catalog, magazine, newspaper, Yahoo, Amazon, eBay
or television, please call the number advertised with it as they
are a re-seller and you need to deal with their customer service
department. |
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Chain |
We are able to get most any kind of chain.
Platinum and special order chains
can take a few weeks. We buy the top brands and not the lower
priced ones you might find in a discount store. |
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Children |
Jewelry is not a toy and should not be given
to children. They could swallow an item or choke on a chain.
If you are buying a children's gift for a baptism or christening,
it should be worn for the occasion and then removed. Always supervise
your child if wearing jewelry. Our pendants are no longer shipped
with the sharp tack/clasp holding them to the cushioning. |
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Contact us |
The easiest and most accurate way to
contact us is by email which is <info@seawear.com>
Email is checked frequently and responded to promptly. If you
do not hear back, it may be because your email account is full
or not accepting email from our ISP.
If you need to telephone to see if this
is real, 757-342-1000. Please understand, there is NO ONE sitting
by a telephone waiting for your call. It will take weeks to return
your message. The telephone is the lowest priority after answering
500+ emails a day, orders placed on line, orders placed by mail
and orders placed by wire all take priority over the telephone.
Our time zone is Eastern Standard USA. It is impossible to tell
you if an item is in stock or give an answer that requires actually
holding the piece. We are not always at the shipping facility.
It may be in stock in the morning and sold out in the afternoon
when you call back to order.
Messages are not checked on a regular
basis and not at all after September 1 as Christmas orders have
already started. The voice mail only holds fifty messages and
yours will be written over with a few hours or days. Please
email. |
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Custom Orders |
Your custom order can be filled within 3-6
weeks. If it is coming from Ireland, white gold and platinum
take longer. If coming from Italy, remember they shut down for
August! A man's or lady's ring has a possible 38 standard sizes
each; 6 metal choices and some a combination of two or three
tones. It is impossible for anyone to stock all the options.
Allow ample time. |
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Credit Cards |
Anyone using your credit card without
your permission will be prosecuted to the fullest extent of the
law and we will cooperate with the FBI to ensure your identity
and credit protection. There is a special international "White
Collar Crime Task Force" that works 24/7 specifically on
internet fraud. Every email sent can be traced to the computer
and hard drive it originated from. (Anonymous email accounts
can be traced by highly trained FBI agents & amazing 16 year
olds. Formatted, zeroed and wiped hard drives are nothing to
crack for a person trained to read between the platters.) We
verify IP through ARIN, your billing address and phone number
through your bank, and your delivery address through public records.
If you see a charge on your statement that is not familiar, call
us and we will track it for you. If it is still not your charge,
we will immediately credit you and cooperate with your bank and
law enforcement to protect your account integrity. Please understand,
once that process starts, it cannot be reversed. Should you later
learn a spouse, teenage child or significant other used your
card, it gets very messy and will leave a permanent record. The
phone lines and postal service are Federal jurisdiction and may
have serious implications on passports, government jobs, military,
schools, loans, etc. at the very least.
If you have a new micro chip embedded
credit card it requires a PIN at point of sale by the cardholder.
It will not work for card not present transactions. If you have
a new Black Card, there is no fraud protection and we can ship
to any address as long as there are available funds in the account.
If you find a charge on your card or
suspect someone has your number, you need to file a report with
your police department immediately. (If you do not and you have
many charges, the bank will wonder why you did not...) You will
then want to notify the credit card bureaus and Social Security
to be sure no one is applying for an account or address change
in your name and place a fraud alert on your name and SS#. The
alert means any company that checks your credit knows your information
was stolen and they have to contact you by phone to authorize
new credit.
Equifax 1-800 525-6285
Experian (formerly TRW) 1-800-301-7195
Trans Union 1-800-680-7289
Social Security Administration fraud line at 1-800-269-0271
If you have used your card to have other
vendors ship to a different address, this is grounds for your
bank to NOT honor the fraud protection agreement on your card.
Secure sites on the internet are one
of the safest places to use your credit card. The internet is
also one of the places where fraudulent credit cards are used
in purchase attempts. The information is usually obtained from
a restaurant transaction or a store. The internet is so secure
that many states will NOT accept payment from merchants via the
mail any longer. We must log on to the state/federal site and
pay online.
Each order ships with two credit
card fraud protection sleeves from Fraudfoiler.com a subsidiary
of Seawear. Free! |
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Credit Card Statements |
Credit Card Statements: Your charge will
appear as ~ Seawear ~ Chambersburg, PA ~ and will not
say jewelry. |
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Delivery Time |
Most stock items ordered by 11:00
AM Eastern Standard Time (East Coast USA) are shipped the same
day. Special orders, non-stock pieces, rings to size, are all
considered 'custom orders' and will take 3-4 weeks during normal
times. During holidays, Mother's Day, graduation, Christmas season
to Valentine's Day (October 1 to February 1) allow 4-12 weeks
and wedding season for rings April thru June allow 4-12 weeks.
Many manufacturers close the Wednesday before Christmas and re-open
on the third Monday of January; the first two weeks of July;
and in Italy and South America the entire month of August or
five weeks. Plan accordingly as it is beyond our control. Made
to order items are NOT returnable. Your ring made for you in
Ireland to your size, to your finish choice, to your metal choice
and with your options, is custom made just for you when you place
your order. No one else will want it. To return it to Ireland
requires insured Priority International FedEx shipping plus customs,
duty and possible VAT tax to be paid for entry. |
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Gifts |
If you ask us to send an item to someone
else and include a note from you, we do. We do NOT include your
name unless you specify. There are more secret Santas and secret
admirers than well meaning sisters! We do not offer gift wrapping.
Your item is packaged in a plastic gem bag, then placed in a
gift box, then bubble wrapped, then sealed in a tyvek envelope
and then sealed in it's FedEx box! Our emphasis is getting it
there safely. |
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Gold |
All our items are trademarked and manufactured
from 'plumb gold' which is a trade term for real, refined, at
least 14kt gold. Not melted scrap or old gold. Not plated, coated,
bonded or simulated. If we sell you 14kt, it is at least 14kt,
14k or .585 |
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Images |
As some of you know, taking a picture of
a highly polished piece of gold is not easy. All pictures are
taken under natural light, a cloudy day if possible, and are
not touched up or enhanced. They are optimized for quick loading
which destroys some detail. All are yellow 14kt gold unless otherwise
stated such as the white or rose gold. |
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International |
Yes, we ship internationally. We are no
longer able to accept PayPal or credit card payments for sales
outside the USA. We will accept Western Union transfer or US
Currency by registered post. No PayPal, no Credit Cards, no checks
and no bank checques. It may be easier to have someone in America
order it for you and send it to you. Shipping is $45-75 by Express
International Post with tracking and insurance or $75-245 by
FedEx depending on your country; and you will have to pay Customs
tax or VAT to your country. |
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Jewelry Care |
Keep white gold out of the pool and hot
tub. If a ring is turning your finger black it is caused by make-up,
body chemistry, humidity or not drying your hands. More on the
faqs page. |
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Links |
We do exchange links with similar sites
that may be of interest to our users |
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Mission Statement |
Treat others as we expect to be treated.
Have fun and spread the happiness. Most of these items are sure
to bring a smile to your face and those that see you wearing
them. Who can resist a smiling dolphin or the sweetness of a
manatee? Or the excuse to tell a story of lighthouses or Celtic
heritage. Make someone else smile too. Pass it on, you're it! |
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Ordering |
The most efficient way is online. We are
designed that way. When you order online you will get a confirmation
email and number as well as tracking information for shipping,
delivery and arrival. There is no way to do that over the telephone.
Complete order faqs is
here and the order form to print,
fill out and mail is here. |
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Privacy Policy |
We respect your privacy as much as our own.
We do not sell or give out names, addresses, email or any information
about our customers to anyone. No credit card information is
stored on any format or ISP backups. No cookies are used at all.
If you return an item for credit, we need your credit card number
to process the return immediately. It can take days to recover
your data if you do not include it. |
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Quality |
We stand behind all of our products 100%.
We buy from authorized authentic manufacturers. If you buy a
piece that looks like Wyland, Stuller, Stephen Douglas or St
Gaudens, the reason it looks like theirs, is because it is! We
do not carry 'knock offs' or ask you to send a picture or URL
and promise to make a copy. We are not in that business. The
FTC frowns upon it too.
Our products are made of 'plumb' gold
which is a trade term. If it is stamped 14kt it will test for
at least 14kt. It is not 13 1/2 kt rounded up to 14kt (legal)
and will test at least 14kt or .585 purity. It is not melted
down scrap gold. It is not a 14kt clasp on a 10kt bracelet. It
is not a 14kt marked piece that only tests for 10kt. Check with
Jewelers Alliance or 60 Minutes. There is a reason other sites
and stores can sell for less than our cost. Gold is gold and
is traded daily. No one can sell for less than cost. Although
some make a lot of money letting others think they do.
Our Irish jewelry that is imported from
Ireland carries an authentic Hallmark from the Dublin Assembly
in Dublin Ireland. It is NOT stamped into the piece in a little
room somewhere else. Again, check with the FTC or Jewelers Alliance
to see what has been going on. |
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Returns |
We want you happy, not satisfied. We
will happily take back any stock piece that has not been worn,
altered, polished or engraved. Any piece that was custom made
for you or special order is NOT RETURNABLE. If you order a ring
to be made for you in the wrong size, it is NOT RETURNABLE unless
it is a stocked ring. Ireland will no longer accept wrong size
ordered rings from the USA. If you are unsure if you will like
an item or ring, DO NOT order it to be made. If your heart does
not say 'this is the one' keep looking at rings!
If you are disappointed with an item
you will know it when you open the package, all we ask that you
return it within ten days. If you have a question or special
exception, just ask, we're easy!
If you have worn a piece, please don't
expect us to be able to accept it and refund your money. It cannot
be resold as new jewelry. It may only be sold as 'estate' jewelry
or melted down. Most find their way to online auctions or the
mall. FTC makes the rules, we merely follow them. If your relationship
fails, it is NOT because of the ring or jewelry. We can guarantee
the jewelry, but not the person you give it too. Please don't
ask, because we can't. |
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Secure Site |
When you place your order, you will notice
a slight lag in speed and your browser window will change from
HTTP to HTTPS which the S stands for SECURE. This is 128 bit
encrypted, just like your bank. A confirmation order email is
then sent to you and us. We then are directed to a third party
site that obtained your information. After supplying proper authentication,
we are able to retrieve your information and manually process
your transaction.
If you have concerns with using your
credit card for an online transaction and it being secure, consider
the top five sources of identity theft based on the latest USA
Federal Trade Commission's Identity Theft report -
- • Lost or stolen checkbook or wallet
• Friends, acquaintances or relative obtained access to
personal information
• Corrupt employee misused personal information
• Offline transaction resulted in information falling into
the wrong hands
• Stolen mail or fraudulent change of address resulted in
fraud
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Shipping Address |
We ship to the billing address on
file with your credit card company or the verified address on
your PayPal account in full accordance of Section 266 of the
USA Patriot Act. If you have an alternate address on file with
them and they approve it, we will ship there. It requires us
to have your full billing address as we cannot obtain approval
of the alternate address without answering questions regarding
your billing address, billing telephone and CVV2 code. We ceased
offering the alternate ship to address option when the ratio
of legitimate orders to fraud orders exceeded 1 in 60. Yes, for
each 60 orders requesting a shipping address different than the
billing address, 59 were fraud and 1 was legitimate. Many credit
unions, banks and major credit card companies will not authorize
any shipment to an address other than the billing address. If
this is a real issue for you and too much of a bother to let
your credit card company know, consider sending in payment or
using Western Union.com |
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Shipping Time |
Credit card, Western Union wires, bank orders
and cash orders are shipped immediately. Personal checks, bank
checks and money orders take ten business days to clear. Most
stock items ordered by 11:00 AM Eastern Standard Time (East Coast
USA) are shipped the same day. Special orders, non-stock pieces,
rings to size, are all considered 'custom orders' and will take
3-4 weeks during normal times. During holidays, Mother's Day,
graduation, Christmas season to Valentine's Day (September 1
to February 1) allow 4-12 weeks and wedding season for rings
April thru June allow 4-12 weeks. Many manufacturers close the
Wednesday before Christmas and re-open on the third Monday of
January; the first two weeks of July; and in Italy and South
America the entire month of August or five weeks. Plan accordingly
as it is beyond our control. |
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Silver |
The little silver we do carry is made by
Union Shops in Ireland, US or US owned. There is NO nickel or
lead used in the mixture. Silver does tarnish, turn black (like
grandma's silver!) and over time obtains that patina some love
so much. It is easy enough to turn white again with a quick dunk
in tarnish remover or cleaner. |
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Spelling |
I know! Yes, some of the mis-spellings are
my fault, some are for UK English, some for USA English, some
for European English some are the spell-checker's and some are
on purpose for the search engines for others like me! :) |
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Suppliers |
If you are a small quality manufacturer
looking for a retail or distribution outlet, drop us a note.
We will not give out your name or phone number. We have a great
market for unique pieces by little known artists. |
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Trademark |
Seawear® is a registered trademark U.S.
Registration No. 2,773,259 |
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Weights |
All weights are approximate in grams |
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Wholesale |
None. Depending on your foot traffic, you
can easily mark up our prices 50-200%. Others do. |
- Copyright 1998-2023
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